10DLC Privacy Policy

Introduction

This Privacy Policy is required by the FCC and explains how I collect, use, disclose, and protect your information concerning SMS (Short Message Service) messaging through 10DLC to enable effective communication betIen myself and my and clients.

1. Information I Collect

When you opt-in to receive SMS messages from us, I may collect the following types of information:

a. Personal Information:

Phone number

Name

Email address (if provided)

b. Case-Related Information:

Relevant details necessary for effective communication regarding your case

c. Message Data:

The content of SMS messages sent and received

Delivery status of SMS messages

Interaction data related to SMS messages

2. How I Use Your Information

I use the collected information strictly for service coordination and communication purposes, specifically:

a. Service Coordination

Manage existing appointments or schedule new ones

Alert client or therapist regarding delay in service provision

b. Communication

Providing therapist with reminders of topics to address in-session (do NOT use text to share personal health information)

Reminders for paperwork completion, payment of invoices, etc

c. Legal Compliance:

Complying with applicable laws and regulations

Responding to lawful requests and legal processes

3. Sharing Your Information

I will not share, sell, or disclose your information to third parties unless legally required to do so. I may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government demand.

4. Security of Your Information

I take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and I cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

a. Opt-Out: You can opt out of receiving SMS messages from us by replying "STOP" to any message or contacting us at privacy@philadefender.org

b. Access and Correction: You can request access to or correction of your personal information by contacting me at ben@consciouslyintegrated.com

6. Changes to This Policy

I may update this Privacy Policy from time to time. Any changes will be effective when I post the revised policy on our Ibsite. I encourage you to review this Privacy Policy periodically.

7. Consent and Opt-In

By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

ben@consciouslyintegrated.com

412-245-7104

216 Grant Ave

Millvale PA 15209